Shipping and Returns

General What is the statue of my order?

  • Once you have placed your order, we will send you a confirmation email to track the status of your order.

Where's my tracking number?

  • Once your order is shipped we will send you another email to confirm you the expected delivery date as well as the link to track your order (when the delivery method allows it).

Where does De Herbal Garden ship?

  • Currently, De Herbal Garden ships to all 50 States. 

Does De Herbal Garden ship internationally?

  • De Herbal Garden does not ship internationally during this time. 

What is your return policy?

  • Once the product has arrived, in the case that there are any damages to the product or the product is inedible, please notify us within 24 hours via email with a picture after delivery. Due to the perishability of the product we are not able to refund after the 24 hour period. 
  • No returns, exchanges or cancellations. If you are not 100% satisfied with your product please contact us within 24 hours of receipt.